We’re thrilled to announce that Vinny Riley and Lucie Riley, Directors of RSG, have been awarded a Fellowship from the Chartered Institute of Logistics and Transport (CILT) — a recognition reserved for those who have made significant, sustained contributions to the logistics and supply chain industry.
Their careers have been defined by their relentless pursuit of excellence in final mile delivery, with particular focus on two-person white glove home delivery and professional installation. Whether it’s placing a luxury garden pergola with precision or assembling a bespoke meeting pod in a corporate workspace, they hasve built operations that prioritise care, coordination and the customer experience at every step.
Their expertise span:
• Two-person delivery operations that ensure premium products arrive safely and are positioned exactly where they belong
• White glove installation services across homes, offices and outdoor spaces — treating every item like an irreplaceable investment
• Seamless e-fulfilment frameworks that integrate retail platforms with real world logistics
• Strategic use of digital automation to streamline route planning, booking systems and customer communications
• Collaboration with leading third party logistics providers (3PL) to extend reach while maintaining service quality
• Leadership in change transformation, helping teams evolve final mile standards and operational resilience
• Practical integration of AI technologies to improve forecasting, efficiency and customer experience.
“The Fellowship from CILT is a moment to reflect… not just on years of hands-on delivery and fulfilment, but on how far our sector has come, and how RSG can help shape what comes next.” Lucie
At RSG, Lucie and Vinny now focus on strategic consultancy, helping businesses redesign their logistics models, optimise two-person delivery frameworks, and navigate operational change with clarity and impact. From emerging brands to established retailers, RSG empowers teams to turn logistics into a competitive edge.
This Fellowship is more than a title, it’s a milestone earned through experience, innovation and a commitment to doing things properly.