Fellowship Awarded: A Career Built on Final Mile Precision and Supply Chain Evolution
We’re thrilled to announce that Vinny Riley and Lucie Riley, Directors of RSG, have been awarded a Fellowship from the Chartered Institute of Logistics and Transport (CILT) — a recognition reserved for those who have made significant, sustained contributions to the logistics and supply chain industry. Their careers have been defined by their relentless pursuit of excellence in final mile delivery, with particular focus on two-person white glove home delivery and professional installation. Whether it’s placing a luxury garden pergola with precision or assembling a bespoke meeting pod in a corporate workspace, they hasve built operations that prioritise care, coordination and the customer experience at every step. Their expertise span: • Two-person delivery operations that ensure premium products arrive safely and are positioned exactly where they belong • White glove installation services across homes, offices and outdoor spaces — treating every item like an irreplaceable investment • Seamless e-fulfilment frameworks that integrate retail platforms with real world logistics • Strategic use of digital automation to streamline route planning, booking systems and customer communications • Collaboration with leading third party logistics providers (3PL) to extend reach while maintaining service quality • Leadership in change transformation, helping teams evolve final mile standards and operational resilience • Practical integration of AI technologies to improve forecasting, efficiency and customer experience. “The Fellowship from CILT is a moment to reflect… not just on years of hands-on delivery and fulfilment, but on how far our sector has come, and how RSG can help shape what comes next.” Lucie At RSG, Lucie and Vinny now focus on strategic consultancy, helping businesses redesign their logistics models, optimise two-person delivery frameworks, and navigate operational change with clarity and impact. From emerging brands to established retailers, RSG empowers teams to turn logistics into a competitive edge. This Fellowship is more than a title, it’s a milestone earned through experience, innovation and a commitment to doing things properly.
Why RSG Ltd Is the Logistics Partner You’ve Been Searching For
Understanding the Real Cost of Poor Logistics Inefficiencies in logistics don’t just waste money—they damage reputations, delay growth, and frustrate customers. The right partner can be the difference between just surviving and thriving. Enter RSG Ltd: a company built to solve modern logistics challenges with precision and professionalism. What Sets RSG Apart? 1. Multi-Sector Expertise From eCommerce fulfilment to construction logistics, RSG’s diverse experience means no sector is too complex. Clients benefit from cross-industry insight and proven methodologies that work in any environment. 2. Data-Driven Decisions At RSG, every recommendation is backed by real-world data. The team leverages analytics, KPIs, and market trends to guide decisions—not guesswork. This scientific approach ensures sustainable and scalable results. 3. End-to-End Support Whether you need high-level strategy or on-the-ground implementation, RSG is equipped to handle it all. Services include: Process Audits & Risk Assessments Fleet & Route Optimisation Customs & Compliance Consulting Last-Mile Delivery Solutions Training for In-House Logistics Teams It’s not just consulting; it’s partnership. A People-First Company Behind RSG’s success is a team of seasoned professionals who care about people. They work closely with clients, building long-term relationships based on transparency, communication, and trust. You’re never just a number—you’re part of the journey. Case Studies That Speak Volumes RSG has an impressive track record. From saving clients six-figure sums in warehousing costs to reducing delivery times by up to 30%, the results are measurable and meaningful. These successes speak louder than any sales pitch. Sustainability in Focus Modern logistics must be eco-conscious, and RSG takes that responsibility seriously. By advising on green fleet options, waste reduction, and carbon tracking, the company helps clients meet environmental goals without compromising efficiency. Conclusion: Your Logistics, Reimagined If you’re looking to optimise your supply chain, embrace digital transformation, or simply take control of your logistics operations, RSG Ltd is the name to trust. With a proven framework, exceptional people, and unwavering commitment to results, RSG doesn’t just promise change—it delivers it. Partner with RSG and experience logistics the way it should be: intelligent, efficient, and future-ready.
The Future of Logistics: Why RSG Ltd is Leading the Way
Adapting to a Changing World The logistics sector has seen dramatic shifts over the past few years. From supply chain disruptions to digital transformation, companies have had to evolve rapidly. At the heart of this evolution is RSG Ltd, a UK-based logistics consultancy that’s shaping the future with innovation, adaptability, and strategic vision. Beyond Transport: Holistic Logistics Solutions While many companies focus purely on transportation, RSG goes much further. The company offers a comprehensive suite of services including: Supply Chain Optimisation Digital Automation & Integration Logistics Consultancy & Training Travel Solutions & Home Delivery Brokerage Media & Marketing for Logistics Providers This full-spectrum approach makes RSG a one-stop solution for companies looking to stay ahead in a competitive global market. Innovation That Delivers One of RSG’s standout strengths is its commitment to digital innovation. Whether it’s implementing AI in warehouse management or streamlining delivery systems through real-time data integration, the company is constantly pushing boundaries. Businesses that partner with RSG gain access to cutting-edge technology and forward-thinking strategy. Tailored Strategies for Every Client There’s no “one size fits all” in logistics. RSG’s team of experienced consultants takes the time to understand each client’s unique needs, crafting bespoke solutions that deliver measurable results. Whether you’re a startup navigating first-time fulfilment or a large firm seeking operational efficiencies, RSG tailors its strategy to fit your goals. Global Reach, Local Focus Though proudly based in the UK, RSG’s reach is international. With partners and projects spanning Europe, Asia, and beyond, RSG brings global insight to local challenges. This hybrid perspective allows the team to design robust, scalable solutions that work in multiple markets. Why Clients Trust RSG Clients choose RSG for more than just technical expertise. They stay because of the company’s integrity, consistency, and results-driven ethos. RSG’s professionals are known for delivering what they promise—and often exceeding expectations. In a world where logistics is no longer just about moving goods, RSG is moving the industry forward.
First Item On The List
First on the List: Why Getting a New Website Was Our Top Priority In today’s fast-moving digital world, first impressions are everything. Whether you’re launching a new business, refreshing your brand, or expanding your reach, your website is often the first place people will look to learn more about you. So when it came time to plan our next steps, there was no debate about what needed to come first — getting a new website. We didn’t just want any website. We needed something sharp, stylish, fast, and functional — something that truly reflected who we are and what we offer. That’s why we chose Website Builder 360, a company renowned for producing attractive, modern, and great-value websites. And we can confidently say: we made the right call. Why the Website Comes First Before we updated our marketing strategy, redesigned our logo, or printed a single business card, we knew we needed a website that worked hard for us. Your website isn’t just a placeholder with a few images and contact info — it’s your digital storefront, your 24/7 sales rep, and your brand ambassador rolled into one. Here’s why we made it our top priority: 1. First Impressions Matter Your website is the first thing potential clients, customers, or partners will see. A poorly designed, outdated, or clunky website sends the wrong message. It makes people wonder if your business is unprofessional or behind the times. On the flip side, a sleek, fast, and modern site immediately builds credibility and trust. 2. Everything Else Relies On It Marketing campaigns, social media strategies, search engine visibility, even word-of-mouth — they all funnel people back to your website. Without a strong, well-built site, all your other efforts can fall flat. You need a solid digital foundation to support your wider plans. 3. Your Website Works When You Don’t It never sleeps. It’s working at midnight, it’s answering questions over the weekend, it’s collecting enquiries while you’re busy doing everything else. A strong website makes your business more efficient and more productive — with less hands-on work. Why We Chose Website Builder 360 Once we knew we needed a new site, the next question was: who should build it? We wanted someone who not only understood modern design, but also appreciated value for money and efficiency. That’s why we partnered with Website Builder 360 — and here’s why we’re glad we did: ✦ Modern, Mobile-Friendly Design The team at Website Builder 360 has a knack for building sites that feel fresh, intuitive, and visually appealing. They understand how users think and behave online. Our new site isn’t just pretty — it’s user-friendly, easy to navigate, and optimised for mobile devices. Let’s face it: most people browse the web on their phones now. If your website isn’t mobile-optimised, you’re instantly behind. Website Builder 360 made sure our site looks fantastic on every screen, from a desktop monitor to a smartphone. ✦ Great Value For Money We had a budget, and we wanted results. delivered both. Their pricing is transparent and fair, with packages that suit businesses of all sizes. You don’t have to break the bank to get a high-quality website — and you don’t have to sacrifice features or design either. Their ability to balance aesthetics with affordability is a big part of why they’re so well-regarded. We got more than we expected, and they worked with us to make sure the end result ticked every box. ✦ Quick Turnaround, Great Communication We didn’t want to be stuck in a six-month development cycle. Website Builder 360 was efficient and responsive. They gave us clear timelines, quick mockups, and regular updates. Communication was smooth and stress-free — no tech jargon, no confusing processes. Just straightforward, professional service. They actually listened to what we wanted, offered suggestions when needed, and turned ideas into action. That kind of collaboration is priceless. ✦ Built for Growth We weren’t just thinking about today — we wanted a site that could grow with us. Whether we expand our services, launch new products, or start selling online, our site is ready. It’s scalable, secure, and built on solid infrastructure. With Website Builder 360, we’ve got a site that’s ready for the future — not just something that looks good right now.
The Journey Behind RSG
From Startup to Sector Leader: The Journey Behind RSG Back in 2004, we started with a blank sheet and a big ambition: to build a premium home delivery company from the ground up. No shortcuts — just hard graft, relentless focus, and a commitment to doing things properly. Over the years, we didn’t just grow — we thrived. Along the way, we picked up nine major awards, including Business of the Year, Business Person of the Year, and Training & Development Company of the Year (three times, no less). These weren’t just accolades — they were markers of a team that believed in people, process, and performance. By 2010, we went national — rebranding as Network 4 Home Delivery, delivering seamless two-person services across the UK. That same year, we launched Collectyouroldbed.com, a first-of-its-kind solution for collecting and responsibly disposing of old mattresses and beds directly from customer homes. It filled a crucial service gap and quickly gained traction. Both businesses were later acquired by Rhenus Logistics, who approached us in 2015 and completed the acquisition in 2017. We stayed on post-acquisition, leading as Managing Director and Operations Director for another eight years. During that time, we didn’t just manage operations — we redefined them. We implemented intellectual routing, introduced automated chatbots, and drove continuous improvement across the business — enabling sustained growth even as the landscape shifted. Now, we’ve launched RSG Consultancy — blending entrepreneurial vision, sector-specific depth, and corporate expertise. And we haven’t stopped there. We’ve also brought on a portfolio of trusted consultants, each with their own specialised expertise across the entire supply chain and beyond. This allows us to serve clients across a range of sectors, offering tailored solutions that optimise performance, accelerate transformation, and unlock long-term value. We’re not just here to advise. We’re here to partner, build, and deliver.